Billing Specialist

Responsibilities

• Chair and facilitate the biweekly Accounts Receivable conference calls with the regions’ operational teams as needed and in the absence of the Collections Manager
• Absorb and assist in branch billing processes for certain clients with unique billing requirements; assist in audits as needed
• Follow-up with operational team members and facilitate resolution of outstanding issues
• Provide weekly client status updates to General Managers, Branch Managers, and Regional Vice Presidents as needed
• Provide guidance and expertise on collecting amounts receivable and collections escalation protocols as well as WinTeam training regarding Accounts Receivable invoice and DOMO business intelligence reporting
• Direct interaction with clients to resolve payment issues, if required
• Work with outside collection agents on assigned corporate collection clients as needed
• Absorb and assist branch teams as needed in all matters surrounding billing and collections activities and processes

Qualifications (must Have)

• A high school diploma or equivalent
• Minimum of three (3) years of related Accounts Receivable experience
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Able to demonstrate sound independent judgment and discretion
• Outstanding oral and written communication skills