Billing Representative I

This is a Fully Remote Job About Our Client:The organization operates in the healthcare billing and revenue cycle management sector, focusing on managing medical claims to secure revenue. It addresses the challenge of reconciling patient, client, and third-party insurance bills efficiently to support healthcare providers' financial operations. About the Opportunity:The BILLING REPRESENTATIVE I plays a critical role in reconciling medical claims to collect revenue for the program. This position is responsible for clarifying and resolving billing information with patients, clients, and insurance carriers, ensuring accurate billing processes that directly impact the organization's financial health. Responsibilities:Focus on reducing missing information in billing records.Interpret requests regarding missing information for appropriate resolution.Contact insurance carriers, clients, patients, and external sources to clarify billing details.Perform screen scrapes and research using web and billing systems.Address written billing inquiries from patients or representatives.Manage patient indigency records.Maintain compliance with HIPAA standards.Meet or exceed daily production and quality standards.Enter updated billing information into systems.Participate in additional projects and work overtime as needed. Requirements:Minimum one year of relevant experience or completion of a medical administration course.Knowledge of medical terminology.Typing speed of at least 60 words per minute.Proficiency in computer and Windows applications, including the ability to learn complex systems and basic IT troubleshooting.High School Diploma or equivalent.Fluent in English. Preferred Experience:One year of experience in accounts receivable, billing, customer service, insurance, or healthcare.Understanding of billing requirements across multiple payers. Skills:Effective communication skills, both verbal and written.Ability to work independently and collaboratively in a fast-paced environment.Adaptability to changes.Multitasking ability.Proficiency in Excel and data entry.Basic math and organizational skills. Pay Range and Compensation Package:Pay range: $17.20 to $22 per hour.Salary considerations include skills, experience, education, certifications, and market factors.Eligibility for annual performance bonuses. Benefits & Perks:Medical, supplemental health, dental, and vision insurance for full-time employees working 30 or more hours per week from day one.Well-being programs including annual no-cost health assessments and mental health support.Vacation, health/flex time, six holidays plus one personal day.Financial coaching services.401(k) with company match after 12 months.Employee stock purchase plan.Life and disability insurance with buy-up options.Flexible spending accounts.Matching gifts and education assistance programs.Career advancement opportunities. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.