Billing Representative I

Job Summary

Under close supervision, this position is responsible for a limited variety of administrative duties for functional groups involving compiling and arranging amounts owed from accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and/or preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.

Key Responsibilities

• Communicate with the internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systems
• Collaborate with internal stakeholders to address billing questions, escalate issues, & resolve basic problems
• Answer external customer billing questions and troubleshoot billing issues
• Understand contract implications and implement invoicing in compliance with customers needs
• Prepare billing information and verify any changes to support an accurate and efficient billing process
• Distribute/Track outgoing correspondence to external customers for return compliance and authorization
• Understand and executive administrative procedures, policies, and practices

Minimum Qualifications

1 year or less experience in an administrative, business, or financial role &/OR demonstrated ability of the following skills through education, certifications, or other experiences:

• Ability to act professionally
• Ability to be both flexible and adaptable
• Ability to communicate effectively in verbal & written settings
• Ability to pay attention to detail
• Ability to quickly learn a new software system
• Ability to prioritize & organize tasks
• Proficient computer skills

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

Benefits

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time:

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave along with two weeks of paid parental leave
• Six paid holidays annually

Education

GED, High School

Work Experience

Accounting/Payroll, Business Administration, Clerical/Administrative, Finance