Billing Rep 1
Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us.
About the role
Responsible for maintenance of accurate billing records of customer and/or patient accounts, process payment and adjustments, and communicate with customers to answer questions or provide information.
Responsibilities
- Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
- Process payments and maintain up-to-date billing records
- Maintain accurate billing records and files
- Resolve claim edits by making appropriate updates in the system(s)
- Collaborate with other departments to resolve billing and payment issues
Requirements
- High School Diploma or Equivalent required
- 1-2 years experience in billing, finance or collections
- Strong attention to detail and ability to multitask
- Excellent written and verbal communication skills
- Proficient in Microsoft Office, especially Excel
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
- M-F Eastern Business hours required for remote role; shifts will range between 6 AM to 6 PM EST
- A quiet, secure, stable, HIPAA-compliant workstation is required
Pay
$17.71 - $25.28/Hourly
Schedule
- Scheduled Weekly Hours: 40
- Work Shift: Day (United States of America)
- Employee Type: Regular
Benefits
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.