Billing Rep

About the role

As a Billing Representative, you serve as a resource to CARE Clinic physicians, nurses, medical assistants, managers, and clinic staff in all insurance-related issues. You will handle day-to-day billing operations, including reviewing and processing patient accounts, insurance claims, and payment postings while ensuring accurate and timely billing, following up on denied claims, and maintaining patient confidentiality.

Responsibilities

• Input charges for each office visit and procedures on a daily basis.
• Transmit charges daily and complete all edits identified by the clearinghouse.
• Print and mail all paper claims and prepare, print, and mail patient statements daily.
• Support accurate, complete, and consistent billing practices for quality healthcare data production.
• Post all insurance and patient payments and research and rebill denied and unpaid claims in a timely manner.
• Maintain patient financial charts, ensuring accurate insurance and income information, and audit patient charts.
• Enter all MediCal Waiver Program charges.

Requirements

• Minimum of two years of job-related experience.
• Knowledge of Medicare and MediCal compliance and documentation standards for billing, CPT, and ICD-9 coding, including Physician Guidelines, medical terminology, anatomy, and disease processes.
• Demonstrable ability to use coding knowledge to make sound coding choices.

Qualifications

• Preferred: Two-year college degree.
• Preferred: Certified Coding Specialist - Physician Based (CCS-P).

About the workplace

Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 80,000 patients annually, the hospital offers a full complement of services, including a Level II Trauma Center, Level III NICU, heart care, and orthopedics. St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Thrombectomy-Capable Stroke Center. It received a Healthgrades 5-Star Award for Heart Failure in 2026.

Pay

$25.66 - $30.50 per hour.