Billing Rep I

Job Summary

Responsible for maintenance of accurate billing records of customer and/or patient accounts, process payment and adjustments, and communicate with customers to answer questions or provide information.

Essential Functions

• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
• Process payments and maintain up-to-date billing records
• Maintain accurate billing records and files
• Resolve claim edits by making appropriate updates in the system(s)
• Collaborate with other departments to resolve billing and payment issues

Qualifications

• Education: High School Diploma or Equivalent required
• Experience: 1-2 years required in billing, finance or collections

Knowledge, Skills And Abilities

• Strong attention to detail and ability to multitask
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, especially Excel
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

Additional Job Details (if Applicable)

• M-F schedule, hours range between 6AM-6PM EST
• A quiet, secure, stable, HIPPA-compliant workstation is required
• Remote Type: Remote Work Location: 399 Revolution Drive
• Scheduled Weekly Hours: 40
• Employee Type: Regular Work Shift: Day (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

Grade 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

Our Approach to Determining Base Pay

Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

Comprehensive Benefits

We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.