Billing & Collections Coordinator

Job Overview

The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients.

Responsibilities

• Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually)
• Processing monthly, semi-annual, quarterly, and annual billing
• Reporting and compilation of month-end data
• Charging late and collection fees and processing delinquency/collection letters
• Partnering with community managers to move accounts through the collection process
• Charging the property accounts for both management company fees and attorney's fees
• Recording and processing bankruptcies for property accounts
• Charging violation fines for property accounts
• Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.)
• Verifying that statuses of delinquent accounts are updated monthly
• Updating owner billing addresses and related information
• Monitoring and replying to billing and collections email requests
• Researching posting issues
• Processing adjustments on owner's accounts
• Processing billing and collections tasks for on-boarding and terminating properties
• Other duties as assigned

Skills And Qualifications

• Education/Training: High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus.
• Experience/Knowledge/Abilities: Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices. Ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadlines. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, and vision.
• Time off benefits, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.

Compensation

$21 - $22 / hour

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.