Billing and Revenue Accounting Specialist

About the role

You'll own the order-to-cash cycle end to end - accurate billing (including usage-based), invoicing, accounts receivable, collections, and cash application - keeping DSO low and customers happy.

30-60-90 Day Plan

First 30 Days: Learning & Foundational Setup

• Understand the billing systems (e.g., Stripe, Metronome) and current workflows.
• Begin managing daily billing operations: generating invoices, QA, and applying cash.
• Shadow customer billing inquiries to understand communication with Sales/Customer Success.
• Review existing revenue recognition (ASC 606) processes and deferred revenue schedules.

60 Days: Process Optimization & Operational Ownership

• Take full ownership of the order-to-cash cycle: billing, collections, and AR aging management.
• Actively manage billing disputes and maintain low DSO.
• Partner with Sales/Customer Success to resolve billing inquiries independently.
• Begin assisting with month-end close activities (journal entries and reconciliations) for AR and revenue.

90 Days: Process Improvement & Strategic Support

• Identify and implement improvements to the billing system and wider billing processes.
• Lead month-end close support for AR and revenue with minimal supervision.
• Evaluate and optimize usage-based/consumption rating setups.
• Provide strategic support for revenue accounting and audit readiness.

Requirements

• 3-6 years in billing, AR / collections, or revenue accounting, ideally at a SaaS company
• Hands-on experience with usage-based billing systems
• Familiarity with revenue recognition principles (ASC 606)
• Strong collections and DSO-management track record
• High attention to detail and comfort working cross-functionally

Qualifications

• Experience with consumption / usage pricing models a nice to have
• Experience supporting month-end close and audit requests a nice to have

Why Vapi

• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A

Benefits

• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget

Pay

Salary Range: $120,000 - $140,000 per year