Billing & Accounts Receivable (AR) Collection Specialist

General Qualities

• Proactive self-starter capable of setting a positive example for the staff.
• Provides day-to-day support to projects occurring within the revenue cycle including.
• Has full technical and administrative responsibility for interpreting, organizing, executing, and coordinating projects/assignments.

Technical Responsibilities

• Exercises good judgement, interprets data, and remains knowledgeable in detail of all related policies and procedures.
• Generating manual invoices based on pre-defined billing events.
• Performing detailed review of billing terms and billing setup in all new contracts.
• Processing adjustments, credit memos and write-offs.
• Responding and resolving all related Accounts Receivable inquires in a timely fashion.
• Performing collection duties (calls, emails, payment application and coordination with customers and internal teams).
• Review accounts receivable aging reports and make appropriate collection calls on outstanding receivable balances.
• Create invoices as contractually required and forward to client.
• Cultivate strong internal partnerships with off-site Executive Directors, Finance department and information Technology team.
• Accurately process invoices, credit memos, and refunds, apply cash and perform account reconciliations.
• Responsive to Client and other KSE Department needs.

Administrative Responsibilities

• Familiar with all company policies and procedures and verifies implementation and compliance

Educational Requirements

• Bachelor’s degree, preferably in Accounting, Business, Finance.

Experience

• 3-5 years of AR and Billing Experience.
• Must have strong computer skills including MS Word, Excel, Outlook.
• Unanet/InFocus experience preferred.

Physical Requirements

• Ability to sit at a desk for extended periods (often 6–8 hours a day).
• Maintaining posture while working at a computer.
• Short periods of standing or walking within the office (to printers, meeting rooms, etc.).

Benefits

• Full range of employee benefits, including medical, dental and vision insurances, a 401(k) plan, paid time off, Flexible Spending Accounts (FSAs), long- and short-term disabilities, and term life insurance.

KSE is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.