Accounts Receivable Collection Specialist

Responsibilities

• Billing & Invoicing
• Generate and distribute customer invoices in accordance with contract terms and billing schedules.
• Review billing data for accuracy and resolve discrepancies prior to submission.
• Maintain records of invoices and payments in the accounting system.
• Collections & Customer Communication
• Monitor aging reports and follow up on overdue accounts via phone and email.
• Collaborate with customers to resolve payment issues and negotiate payment plans when necessary.
• Document collection efforts and escalate unresolved issues to management.
• Reconciliation & Reporting
• Reconcile customer accounts and apply payments accurately.
• Prepare monthly AR reports and assist with audit requests.
• Identify and report trends in payment delays or disputes.
• Compliance & Process Improvement
• Ensure compliance with company policies, GAAP, and applicable regulations.
• Recommend and implement process improvements to enhance AR efficiency.
• Maintain confidentiality of financial data and customer information.

Qualifications

• Strong attention to detail and accuracy in data entry and financial reporting.
• Ability to communicate professionally with internal teams and external customers.
• Proficiency in Microsoft Office Suite, especially Excel.
• Able to prioritize tasks and manage time effectively in a fast-paced environment.