Accounts Receivable Collection Specialist
Dialysis Clinic, Inc. · Sacramento, CA · 2 wk ago
Accounting$25–$27/hrFull-time
Overview
Dialysis Clinic, Inc. is recruiting for an Accounts Receivable Collection Specialist to support our nonprofit mission of providing individualized care for patients with chronic kidney disease. The role involves ensuring timely and accurate processing of incoming payments and maintaining financial records related to customer accounts. This position supports the financial health of the organization by managing billing, collections, and reconciliation processes.
Responsibilities
- Billing & Invoicing
- Generate and distribute customer invoices in accordance with contract terms and billing schedules.
- Review billing data for accuracy and resolve discrepancies prior to submission.
- Maintain records of invoices and payments in the accounting system.
- Collections & Customer Communication
- Monitor aging reports and follow up on overdue accounts via phone and email.
- Collaborate with customers to resolve payment issues and negotiate payment plans when necessary.
- Document collection efforts and escalate unresolved issues to management.
- Reconciliation & Reporting
- Reconcile customer accounts and apply payments accurately.
- Prepare monthly AR reports and assist with audit requests.
- Identify and report trends in payment delays or disputes.
- Compliance & Process Improvement
- Ensure compliance with company policies, GAAP, and applicable regulations.
- Recommend and implement process improvements to enhance AR efficiency.
- Maintain confidentiality of financial data and customer information.
Qualifications
- Strong attention to detail and accuracy in data entry and financial reporting.
- Ability to communicate professionally with internal teams and external customers.
- Proficiency in Microsoft Office Suite, especially Excel.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Education/Training
- Minimum 1 year of experience in accounts receivable or general accounting required.
- Experience with healthcare systems and Microsoft Excel preferred.