Accounts Receivable Collection Specialist

Overview

Dialysis Clinic, Inc. is recruiting for an Accounts Receivable Collection Specialist to support our nonprofit mission of providing individualized care for patients with chronic kidney disease. Our team is dedicated to ensuring that our patients receive the best possible care, and we offer comprehensive benefits, flexible scheduling, and a supportive work environment.

Responsibilities

• Billing & Invoicing
• Generate and distribute customer invoices in accordance with contract terms and billing schedules.
• Review billing data for accuracy and resolve discrepancies prior to submission.
• Maintain records of invoices and payments in the accounting system.
• Collections & Customer Communication
• Monitor aging reports and follow up on overdue accounts via phone and email.
• Collaborate with customers to resolve payment issues and negotiate payment plans when necessary.
• Document collection efforts and escalate unresolved issues to management.
• Reconciliation & Reporting
• Reconcile customer accounts and apply payments accurately.
• Prepare monthly AR reports and assist with audit requests.
• Identify and report trends in payment delays or disputes.
• Compliance & Process Improvement
• Ensure compliance with company policies, GAAP, and applicable regulations.
• Recommend and implement process improvements to enhance AR efficiency.
• Maintain confidentiality of financial data and customer information.

Qualifications

• Strong attention to detail and accuracy in data entry and financial reporting.
• Ability to communicate professionally with internal teams and external customers.
• Proficiency in Microsoft Office Suite, especially Excel.
• Able to prioritize tasks and manage time effectively in a fast-paced environment.

Education/Training

• Minimum 1 year of experience in accounts receivable or general accounting required.
• Experience with healthcare systems and Microsoft Excel preferred.