Biller/Title clerk/ Admin. Assistant

About the role

Mangino Chevrolet is a well-respected, family-owned dealership in the Upstate NY area serving customers in New York, Vermont, and Massachusetts for over 20 years. We are looking for a detail-oriented, dedicated professional to join our team and help ensure the bright future of our franchise.

Responsibilities

• Assist with preparation of deals for delivery
• Prepare paperwork for processing registrations and titles with DMV
• Follow up on missing or incorrect titles and liens
• Process wholesale and dealer-trade paperwork
• Assist with splitting the previous day’s deals
• Prepare, copy, and submit contracts to banks for timely payment
• Prepare and copy DMV forms for submission to the title clerk
• Prepare trade-in jackets and pay off any liens; add units to verify
• Reconcile the floor plan statement to schedule balances
• Answer telephones, take messages, or transfer calls to appropriate individuals
• Greet visitors or callers and handle their inquiries or direct them as needed
• Complete forms in accordance with company procedures
• Make copies of correspondence or other printed material
• Provide services to customers, such as order placement or account information
• Operate electronic mail systems and coordinate the flow of information internally or with other organizations
• Use computers for database management, word processing, and other applications
• Create, maintain, and enter information into databases
• Operate office equipment such as fax machines, copiers, or phone systems and arrange for repairs when needed
• Use contact management software and customer relationship management (CRM) software
• Verify NYS MV50 system

Skills

• Active Listening – Giving full attention to what others say, understanding points, asking appropriate questions, and avoiding interruptions
• Reading Comprehension – Understanding written sentences and paragraphs in work-related documents
• Speaking – Conveying information effectively to others
• Writing – Communicating effectively in writing for the needs of the audience
• Management of Material Resources – Obtaining and ensuring proper use of equipment, facilities, and materials
• Time Management – Managing one’s own time effectively
• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services
• Intermediate use of Microsoft Excel
• Proficient in Microsoft Word
• Microsoft Outlook knowledge
• Web browser software proficiency

Benefits

• Health insurance – multiple options
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid sick leave
• Life insurance
• Long-term disability insurance
• Optional Aflac supplemental insurance

Pay

$19 – $22 per hour depending on experience and job performance