Title Assistant (in office)

About Us

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years, as well as awards for being a best place to work for women, diversity, and LGBTQ+ employees.

About the Role

First American is looking to add a Title Assistant to our growing team. In this role, you will work in a dynamic, fast-paced setting supporting our Title team in a wide range of administrative duties. This position plays a key role in coordinating the resolution and completion of the title process. You will dive into history and research to help provide important data to our teams and customers in the residential real estate space.

Responsibilities

• Delivers and picks up documents, mail, messages, and packages
• Maintains a log of items picked up and delivered
• Gathers information to resolve title issues
• Maintains and creates logs, reports, records, and files
• Verifies and updates information
• Communicates professionally with all customers

Requirements

• Passion for helping customers while maintaining a professional and positive attitude
• Ability to keep track of multiple documents and itemize
• Excellent verbal and written communication with both internal teams and external customers
• Problem solver with strong organizational skills, detail-oriented, and eager to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Government-issued driver’s license is required
• High school diploma or equivalent

Pay

Pay Range: $18.46 - $24.63 hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on job-related knowledge, skills, experience, business requirements, and geographic location.

Benefits

First American offers a comprehensive benefits package based on eligibility, including:

• Medical, dental, and vision coverage
• 401k retirement plan
• PTO and paid sick leave
• Employee stock purchase plan

We embrace and support individuality, fostering an authentic and inclusive workplace for all. You are encouraged to bring your entire, unique self to work.