Bilingual Speaking Behavioral Health Care Manager

About the role

The Behavioral Health Care Manager is the primary point of contact for patients who are enrolled with April Health. This person is responsible for coordinating the patient’s care with the patient's primary care provider and consulting psychiatrist, screening and assessing patients for common mental health disorders, supporting psychotropic medication management, tracking patient follow-up and clinical outcomes, planning specific mutual self-management goals, facilitating care plan changes, and participating in regularly scheduled caseload consultations with psychiatric consultants.

Responsibilities

• Support and closely coordinate mental health care with the patient’s primary care provider, establishing a mutually agreeable care plan
• Screens and assesses patients for common mental health disorders
• Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
• Tracks patient follow-up and clinical outcomes using a registry, record encounters in the registry, and use the system to identify and re-engage patients
• Plans specific mutual self-management goals, objectives, and behavioral interventions with action-oriented patients
• Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
• Participates in regularly scheduled caseload consultations with psychiatric consultants

Requirements

Background in providing care to patients struggling with mental health disorders
Experience working in a team-based healthcare setting
At least three years of clinical work experience
Proficiency in evidence-based treatment approaches (Problem Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, Behavioral Activation)
Experience using measurement-based care tools (PHQ9, GAD7, C-SSRS, etc.)
Masters degree in a mental health-related field

Skills

• Demonstrated ability to collaborate and communicate effectively in a team setting
• Ability to maintain effective and professional relationships with patients and other members of the care team
• Ability to effectively engage patients in a therapeutic relationship
• Experience with telemedicine and comfort working with patients by telephone and video calls
• Interpersonally adaptable, comfortable with ambiguity, and excited to work in a startup environment

Benefits

Competitive compensation
Remote work
Fantastic total rewards package, including health, vision, dental, etc.

Pay

TBD

Schedule

Varies