Behavioral Health Care Manager

Job Summary

Responsibilities and Duties

• Collaborates with interdisciplinary team to develop individualized care plans, track progress and support patient engagement in care.
• Works with providers and clinical staff to develop individualized care plans that align with patient needs, clinical recommendations, and available services.
• Supports integrated care delivery across primary care and behavioral health services.
• Participates in interdisciplinary case reviews.
• Makes sure treatment progress and patient outcomes are monitored.
• Supports treatment adherence and ongoing engagement in services.
• Identifies and addresses barriers to patient’s participation in care.
• Documents all care coordination and patient activities in the electronic health record (EHR), ensuring documentation aligns with Health Resources Services Administration (HRSA), reporting, quality improvement, and billing requirements.
• Collaborates with leadership to improve program performance, effectiveness, and support sustainability.
• Contributes to discussion related to strategic priorities and grant expectations.
• Supports compliance with grant, regulatory, and program standards.
• Supports quality improvement initiatives related to behavioral health services.
• Uses visual workflows and tools to support program structure and understanding.

Qualifications and Skills

• Bachelor's Degree or Associate's Degree with acquired business experience.
• Possesses advanced knowledge of psychosocial assessment tools and techniques.
• Current Basic Life Support (BLS) certification.