Bilingual Spanish Retail Sales Consultant

This position requires office presence of a minimum of 5 days per week and is only located in the posted location(s). No relocation is offered. Bilingual candidates (Spanish and English) may receive additional starting pay.

About the role

As a Retail Sales Consultant, you’ll create meaningful connections with customers through personalized sales expertise. You’ll use a consultative sales approach to guide customers through their options, leveraging AT&T’s full suite of products—including the latest devices and personalized services—to meet sales targets and earn commission. Your role will also involve community engagement, filling online orders, and making outbound calls to existing and potential customers.

Responsibilities

• Use a consultative sales approach to guide customers through product options.
• Engage with the community through events and outbound calls to drive sales.
• Work in a fast-paced environment, adapting to evolving technology and customer needs.
• Meet and exceed sales targets to maximize commission earnings.

Schedule

• Shifts between 9 AM–9 PM, including weekends.
• Monthly seniority-based schedules available 2 weeks in advance.

Pay

• Hourly rate: $21.7125–$25.6125 per hour.
• Commission: Up to $13,700 if all sales goals are met.
• Uncapped commission opportunities for top sellers, with potential annual earnings of $62,460.
• Individual starting salary may vary based on geography, experience, expertise, and education/training.
• Sign-on bonus: $10,000 for qualified hires, paid in installments ($3,000 after 6 months, $3,000 after 9 months, $4,000 after 1 year). Eligibility requires remaining employed for 12 months and being in good standing at payout.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays (bargained employees qualify for 1 week of PTO after 6 months and 2 weeks after the first year; additional PTO based on bargaining group).
• At least 6 company-designated holidays.
• Sick leave.
• Paid parental leave.
• Adoption reimbursement.
• Disability benefits (short-term and long-term).
• Life and accidental death insurance.
• Supplemental benefit programs: critical illness, accident hospital indemnity, group legal.
• Employee Assistance Programs (EAP).
• Employee discounts: up to 50% off on eligible AT&T mobility plans, accessories, internet (and fiber where available), and phone.

Requirements

• Prior retail or customer-facing sales experience is a plus, but not required—training and coaching will be provided.
• Flexibility and openness to change in a fast-paced environment.
• Ability to work a schedule including weekends and evenings.

Location: Palo Alto, CA (2805 El Camino Real).