Bilingual Site Coordinator [Family Services, Resource Navigation, Client Services, English/Spanish]

About the role

We are seeking a compassionate, organized, and bilingual (English/Spanish) Site Coordinator to serve as the first point of contact for families seeking support. In this role, you will create a welcoming environment, connect families with resources, coordinate on-site services, supervise and support volunteers, and help ensure daily operations run smoothly.

Responsibilities

• Welcome and assist families
• Cookordinate front desk operations
• Train and supervise volunteers
• Provide administrative and data support
• Cookordinate donation efforts and special events
• Assisting Spanish-speaking clients
• Partner with the Family Navigation team

Qualifications

• Associate degree preferred or currently enrolled in higher education classes in human services field
• Two years of experience providing human services or customer service
• Bilingual English/Spanish proficiency required
• Valid driver’s license and reliable transportation required
• A flexible schedule is required and may include up to 1–2 evenings per week and one weekend day per month to support operations, family engagement activities, and program events.

What We Offer

• A supportive and collaborative work environment
• On-the-job training
• A comprehensive benefit package including health and wellness, retirement, and generous paid time-off

Compensation

The salary range for this position is $17.65 - $19.60 / hour. Starting pay is determined based on directly related experience, qualifications, demonstrated skills, and the ability to perform the responsibilities of the position.

Position Classification

This position is nonexempt, full-time: 40 hours per week, Schedule: Monday - Friday 8:00 AM - 4:30 PM. A flexible schedule is required, which may include as many as 1-2 evenings per week and one weekend day per month to support operations, family engagement activities and program events.

Equal Employment Opportunity

Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), color, national origin or ancestry, gender expression, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, pregnancy, childbirth or any related conditions, disability, marital status, military status, genetic information, or any other status protected by applicable federal, state, or local law.