Bilingual Residential Advocate (Spanish)

About the role

The Residential Program Advocate creates a welcoming environment that incorporates both physical and emotional safety to participants impacted by domestic violence. They provide trauma-informed supportive listening, advocacy, and crisis intervention in a residential setting.

Principal Duties and Responsibilities

• Collaboratively support participants in developing and implementing individualized Service Plans that prioritize their safety, autonomy, and long-term well-being.
• Facilitate one-on-one advocacy meetings and case reviews, ensuring a non-judgmental, strengths-based approach in all interactions.
• Carefully coordinate participant activities, events, and appointments with sensitivity to their needs. This may include accompanying participants to outside appointments with the direction of Residential Program Manager.
• Empower parent survivors by offering support in developing healthy parenting strategies, always honoring their inherent strengths and capacities.
• Uphold Casa Myrna’s values, mission, and policies, ensuring trauma-informed, participant-centered operations of the residential department.
• Prepare safe, clean, and welcoming living spaces for new participants, ensuring rooms and shared areas promote dignity and a sense of belonging.
• Create a harmonious and trauma-sensitive environment that supports healing, resilience, and empowerment for all participants.
• Conduct regular safety and maintenance checks with respect for participants’ privacy and comfort, promoting a secure and stable living environment.
• Assist with maintenance and cleanliness of common spaces shared with colleagues.
• Conduct participant screenings, intakes, assessments, and referrals in a compassionate, trauma-informed manner, maintaining professionalism and respect for each individual's unique experiences.
• Maintain accurate and confidential paper and electronic records that uphold trauma-informed practices in all documentation.
• Foster a sense of trust and safety within the program by actively engaging in reflective supervision and team collaboration.
• Participate in ongoing professional development, supervision, and training to stay grounded in trauma-informed care principles and enhance skills that support participant healing.

Additional Responsibilities

• Foster a sense of trust and safety within the program by actively engaging in reflective supervision and team collaboration.
• Participate in ongoing professional development, supervision, and training to stay grounded in trauma-informed care principles and enhance skills that support participant healing.

Qualifications And Requirements

• Committed to Casa Myrna’s values and mission of ending domestic and dating violence and commercial exploitation and promoting social justice and social change.
• Demonstrated experience working with survivors of domestic/dating violence, trauma and abuse, and with marginalized communities, particularly communities of color.
• Minimum of 2 years’ demonstrated experience working in counseling or advocacy work, preferably in a residential program.
• Familiarity with Boston-area community agencies and resources, particularly those serving youth, homeless and/or low-income populations.
• Demonstrated ability to utilize appropriate, non-judgmental communication techniques when responding to survivors that illustrates sensitivity to their experiences and needs.
• Ability to work and advocate in a collaborative style with diverse ethnic, cultural, linguistic, and socio-economic groups, as well as diversity based on ability/disability, sexual orientation and religion.
• Ability to prioritize and coordinate work at multiple sites; ability to work independently and in a team.
• Excellent interpersonal, communication, crisis management, organizational, and problem-solving skills.
• Promote an atmosphere of respect and cooperation; maintain confidentiality regarding program participants.
• Ability to travel throughout Boston required; access to reliable transportation.
• Ability to work a flexible schedule, including evenings and/or weekends as needed.
• Strong preference for candidates who identify as a member of a marginalized community as Casa Myrna works to be an inclusive and equitable organization.
• Ability to lift 25 pounds; and physically able to navigate several flights of stairs independently at least every hour.
• Licenses/Certifications – Must be CPR/SFA, Certified within 30 days of hire. Must complete 35 hour domestic violence training within 90 days of hire.
• Fluency in a language other than English strongly preferred. Preference for Spanish, Portuguese, Cape Verdean Creole, or Haitian Creole.

Salary and Benefits

Salary range: $26 -$27.47 hourly
Location: Boston (Dorchester & Boston - South End)
Hours: full-time (4 days and 35 hours/week)
Benefits: Casa Myrna offers family friendly schedule; generous paid time off and holidays; health, dental, vision, and short-term disability insurance; flexible spending account; health reimbursement account; retirement savings plan with employer match; and opportunities for professional development and training.
Casa Myrna is an equal opportunity employer committed to workforce diversity and hiring people with diverse life experiences. Survivors, people who are bilingual/bicultural, persons of color, people with disabilities, and LGBTQIA+ people are strongly encouraged to apply.