Member Advocate- Spanish Bilingual

About the role

The Customer Service Representative will provide exceptional customer service to our valued clients. This is a 6-month contract position.

Responsibilities

• Handle customer inquiries via phone and email
• Resolve customer issues efficiently and professionally
• Process returns and exchanges according to company policy
• Update customer records accurately and promptly

Requirements

• Bilingual in English and Spanish
• Excellent communication skills
• Ability to work independently and as part of a team
• High school diploma or equivalent

Qualifications

• 1+ years of customer service experience preferred
• Experience with CRM systems beneficial

Skills

• Strong problem-solving abilities
• Attention to detail
• Confident and friendly demeanor

Benefits

• Paid time off
• Health insurance options
• Professional development opportunities

Pay

$20 - $25 per hour

Schedule

Variable schedule to accommodate client needs