Bilingual Receptionist (Aurora)

Premier Dental in Aurora, IL is seeking Front Desk Receptionists to join our talented and dedicated team. This role focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service. Bilingual candidates (Spanish) are strongly preferred.

About Us

Premier Dental is a dynamic, growing company with offices in Illinois. Our mission is to provide high-quality dental services in first-class facilities to underserved communities. We prioritize patient satisfaction and are proud of our modern, welcoming offices and dedicated staff.

Responsibilities

• Maintain a high level of customer service at all times
• Work collaboratively with the team, emphasizing clear communication
• Schedule patient appointments to meet monthly and daily goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create and submit insurance claims and pre-authorizations on time
• Prepare patient charts for future appointments
• Maintain a clean and professional office environment
• Assist with presenting and explaining treatment plans

Requirements

• Bilingual (Spanish) – a huge plus
• Customer service experience and strong phone skills
• Experience with Dentrix and/or Eaglesoft (preferred)

We are also interested in training candidates who aspire to become Dental Assistants or Office Managers.

Benefits

• Competitive compensation
• Medical and vision insurance
• FREE dental treatment at our locations
• Paid time off (PTO)
• 401K retirement plan
• Life insurance
• Pet insurance