Bilingual Receptionist

Responsibilities

• Professionally administer incoming calls from multi-line phone to ensure exceptional customer service.
• Provide callers with information such as company address, directions to the farm location, company fax numbers, company website, and other related information.
• Greet guests and employees in a professional, friendly, hospitable manner.
• Able to multi-task and handle multiple employee or customer situations simultaneously.
• Handle calls with patience and tact.
• Assist departments with office tasks, including laminating, copying, faxing, emails, etc.
• Process incoming/outgoing USPS mail daily.
• Process UPS & FedEx shipments.
• Provide routine information to and solicit situation-specific information from employees, managers, and external relationships and general inquiries.
• Maintain an extremely high level of confidentiality.
• Conduct physical inventory count for office supplies.
• Administer random drug screenings to employees in accordance with company policy.
• Must possess excellent oral and written communication skills and feel comfortable communicating with all levels of personnel including senior management.
• HR duties as assigned, such as: completion of I9’s, conducting orientations, managing lockers, translations, entering call-offs, and basic Paycom assistance for employees.
• Assist with Safety committee and other administrative duties for Safety.
• Perform other duties as assigned.

Qualifications

• Minimum H.S. diploma or GED.
• Bilingual English/Spanish Required.
• 1 to 2 years’ relevant experience and/or training or equivalent combination of education and experience.
• 1-2 years of experience working in a customer service environment.
• Computer skills include working knowledge with Microsoft Office and Outlook.

Schedule

Monday – Friday, 9 am – 5 pm.

Benefits

Stahlbush Island Farms, Inc is an equal opportunity employer, focused on the employment and advancement of all applicants and colleagues for employment and promotion without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Stahlbush Island Farms is an equal opportunity employer, program auxiliary aids and services are available upon request to individuals with disabilities.