Bilingual Patient Services Representative

Role Overview This position involves providing high-quality, efficient service to patients in a healthcare setting, including greeting, registering, and verifying demographic and billing information using Electronic Medical Records (EMR) systems. The role requires monitoring waiting areas to ensure timely patient flow and communicating delays when necessary. Responsibilities also include identifying insurance types and verifying patient coverage eligibility, supporting the organization’s commitment to accessible, patient-centered care. Qualifications & Skills Minimum of 2+ years medical office experience preferredProficiency with EHR systems and Microsoft OfficeBilingual abilities in English/Spanish or English/Polish are a plusStrong communication, customer service, and interpersonal skills Key Attributes Excellent interpersonal skills, attention to detail, and the ability to handle multiple tasks efficiently are essential for success in this role.