Bilingual Patient Services Representative

Role Overview This position involves delivering high-quality patient service in a healthcare setting, including greeting, registering, and scheduling patients, verifying insurance coverage, and managing patient flow to ensure timely care. The role requires proficiency with Electronic Health Record (EHR) systems and Microsoft Office, along with strong communication and interpersonal skills. Bilingual abilities in English/Spanish or English/Polish are preferred, enhancing communication with diverse patient populations. Key Responsibilities Provide efficient service to patients during appointments and check-insRegister patients in the EMR system, verifying demographic and billing detailsMonitor waiting areas and communicate delays or issues to patientsIdentify insurance types and verify patient coverage eligibility Qualifications & Skills At least 2 years of medical office experience preferredExperience with EHR systems and Microsoft OfficeStrong communication, customer service, and interpersonal skillsBilingual in English/Spanish or English/Polish preferred Additional Information Located in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off. The role supports community health initiatives by providing accessible, compassionate care to underserved populations.