Bilingual Patient Services Representative

Role Overview The position involves delivering high-quality, efficient service to patients in a healthcare setting. Responsibilities include greeting and registering patients in the Electronic Medical Record (EMR) system, verifying demographic and billing information, monitoring waiting areas, and communicating delays. The role also requires identifying insurance types and verifying patient coverage eligibility to ensure smooth patient flow and accurate billing processes. Qualifications & Skills Minimum of 2 years of medical office experience preferredProficiency with EHR systems and Microsoft Office productsBilingual abilities in English/Spanish or English/Polish are a plusStrong communication, customer service, and interpersonal skills Key Duties Providing excellent service to patients during appointments and check-insMaintaining efficient patient flow and timely communicationsVerifying insurance coverage and eligibility Location & Benefits Based in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off.