Bilingual Outreach Ambassador

WE ARE HIRING A NEW BILINGUAL OUTREACH AMBASSADOR Are you interested in outreach work in San Francisco, Sonoma or San Mateo? We are hiring Spanish‑English, Chinese-English, and Vietnamese‑English bilingual speakers.This role offers flexible, part‑time, shift‑based work on weekdays and weekends. Ambassadors select shifts based on availability and project needs.Ambassadors with access to a reliable vehicle preferred.Pay is $35.50 per hour. Are You Our Next Outreach Ambassador?Outreach Ambassadors play a key role in connecting communities to civic projects. Working closely with our Outreach Management Team, you will represent clients at events, conduct field outreach, support community meetings, and collect meaningful feedback from people who live, work, and play in the Bay Area. This is a part‑time, shift‑based role with hours that vary depending on project needs. Work availability may fluctuate, with some periods busier than others. Outreach Ambassadors select shifts based on availability. Learn all about the job and more about Civic Edge Consulting below. Applying for the JobPlease email your resume to hiring@thecivicedge.com with the subject line: “Bilingual Outreach Ambassador – [Your Name].” We look forward to learning more about you! In your email, please include: A brief introduction about yourselfWhy you are interested in this positionAll languages you speak and your level of proficiencyYour general availability, including days and times you are typically available About Civic Edge ConsultingCivic Edge Consulting (Civic Edge) is a woman‑owned communications, marketing, and community engagement company with offices in San Francisco and Oakland, CA. We work with government agencies, nonprofits, and private companies across the Bay Area. We strive to be staff‑led. To us, that means staff feel empowered to guide their work and influence the culture at our company. For our clients, we cultivate thoughtful engagement, craft creative messaging, provide savvy strategy, attract positive media attention, and deliver top‑notch events — to strengthen and improve the communities in which we live and work. Our largest areas of work include transportation, infrastructure, public health, education, resilience planning, and other community‑focused public projects. Our work is guided by our firm’s core values of community, curiosity, equity, impact, and integrity. These principles ensure our clients get the best results for their project and the communities they serve. Learn more about us at thecivicedge.com. Outreach Ambassador Position OverviewAs an Outreach Ambassador, you will play a key role in connecting Bay Area communities to civic projects and public decision‑making processes. Working closely with Civic Edge’s Outreach Management Team, you will represent our clients at events, conduct field outreach, support community meetings, and collect meaningful feedback from people who live, work, and play in San Francisco, Sonoma, San Mateo, and the greater Bay Area. This role is ideal for someone who enjoys engaging directly with the public, working in dynamic environments, and contributing to projects that advance equity and community voice. Familiarity with local neighborhoods, cultures, and community spaces — or a strong interest in building local connections — is highly valued. Schedules are flexible and vary by project needs, but weekday availability is preferred. Outreach work may be slower during certain periods and busier during others, with shifts often occurring evenings and weekends. Outreach Ambassador Duties and Responsibilities(Other duties may be assigned as necessary) Staff and support in‑person and virtual community meetingsRepresent Civic Edge and our clients professionally at outreach activities primarily located in San Francisco, Sonoma, and San Mateo counties Conduct outreach at community events, neighborhoods, transit hubs, and public spaces Walk neighborhoods to distribute outreach materials and share project information with residentsEngage proactively, respectfully, and thoughtfully with community membersGather survey responses, stories, and qualitative community feedbackDocument outreach activities, including written summaries, photos, and notesCommunicate clearly and promptly with Outreach Managers and team membersMaintain accurate scheduling, timekeeping, and reporting systemsTransport outreach materials as needed (reliable transportation is helpful but not required) Requirements and QualificationsBilingual proficiency in Spanish‑English, Chinese-English or Vietnamese‑English At least 2 years of work experience, preferably in a related roleAccess to a reliable vehicle preferred Strong interest in working locally within the countyStrong verbal communication and active listening skillsDemonstrated interpersonal skills and comfort engaging with diverse communitiesInterest in community issues, civic engagement, and/or local governmentAbility to work evenings and weekends as required by project needsAbility to walk or stand for extended periods and carry up to 20 lbsComfort working outdoors and in a variety of community settingsDetail‑oriented and organized, with basic familiarity with digital tools (e.g., Microsoft and Google suites)Access to a computer preferred Not sure you meet 100% of the qualifications? If you believe you could excel in this role, we encourage you to apply. We value diverse lived experiences and transferable skills. Compensation and ExpectationsThis is a part‑time, hourly position paid at $35.50 per hour. Outreach Ambassadors select shifts based on availability and project needs. Civic Edge also offers: Flexible, part‑time schedulingMatching 401(k) Paid equity trainingOpportunities to build skills in community outreach and public engagement Due to the nature of community engagement work, this role often requires evening and weekend availability. To balance busy periods, we do our best to support flexibility and breaks when feasible. Civic Edge’s Equity CommitmentAs a company, we aspire to transform our work culture to proactively counter racial and social inequities inside and outside our organization. From 2019–2022, we completed a collaborative, company‑wide process to develop our Racial Equity Framework, which continues to guide our work today. We value self‑awareness and seek team members who are committed to centering racial and economic equity in their work and lives. We particularly encourage applications from members of communities disproportionately impacted by systemic racism and oppression, including Black communities, Indigenous communities, communities of color, people with disabilities, and LGBTQ+ community members. If you are a member of these groups, you are welcome (but not required) to self‑identify in your application. We provide a workplace free from discrimination and harassment on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status. Legal StuffThis job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the discretion of Civic Edge Consulting.