Bilingual Mortgage Loan Processor

Job Responsibilities

• Manage a pipeline of various number of loans efficiently and deliver an excellent customer experience.
• Proactively gather and review of underwriting documentation from the applicant and any applicable third parties.
• Responsible for timely submission of underwriting conditions to the Underwriter.
• Review underwriting conditions received from the customer of third parties to ensure that the underwriting conditions are properly addressed.
• Review file documentation for missing or erroneous information.
• Maintain all required documentation pertaining to assigned loans within the loan origination system.
• Regularly communicate mortgage loan statuses with the Mortgage Loan Originators and the applicant.
• Regular pipeline follow-up within the company standards.
• Ensure that the appropriate levels of mortgage insurance is obtained where applicable.
• Review loan documentation to ensure that it meets the conditions set forth by Underwriting.
• Process and close, at minimum the expected number of loans each month.
• Communicate in writing and verbally with internal business partners, third parties, and to the applicant.
• Ensure that all loans are cleared to close by the underwriter within the division SLAs and customer expectations.
• Ensure that loans requiring escalation are brought to management’s attention.

Minimum Qualifications

• A bachelor’s degree preferred or equivalent relevant job experience.
• A minimum of 2 years mortgage processing experience.
• Bilingual in Spanish is strongly preferred.
• Must have strong understanding of the mortgage process flow.
• Must have strong organizational skills.
• Must have a proven track record of pro-active problem solving.
• Must have the ability to multi-task in a high volume and high paced environment.
• Must be customer focused and dedicated to delivering a “stellar” customer experience.
• Must have an understanding of residential mortgage products.
• Must have a general understanding of underwriting guidelines for product suite offerings.
• Must be able to perform at a high level with minimal supervision.
• Must have excellent written and oral communication skills.
• Must have a track record of building strong internal and external partnerships.
• Must have proactive problem solving skills.

Pay

Salary Range: $42,289.00 - $69,475.00
Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards.

Benefits

WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays.

Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status.

For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/.

About the Role

Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, opportunities to advance, and more. We are the premiere, locally headquartered bank and wealth management company in the region and are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve.

Qualifications

We stand for service. We believe that our success is measured by how we serve our customers, communities, and each other. Our commitment to service is reflected in everything we do.

Skills

We are looking for someone who is passionate about providing exceptional service to our customers and colleagues. You should have strong organizational skills, be able to work independently, and have a positive attitude.