Bilingual Medical Receptionist (Spanish/English)

Description

Rural Medical Services is seeking a bilingual (Spanish/English) Patient Service Representative to join their Chestnut Hill team. Enjoy Monday-Friday hours, 11 paid holidays, excellent health benefits, employer retirement contributions, paid time off, and the opportunity to make a meaningful impact in your community.

Purpose

As the first point of contact for our patients, you'll create a welcoming experience by scheduling appointments, answering questions, assisting providers, and delivering outstanding customer service while supporting the daily operations of our medical office.

Key Responsibilities

• Greet patients and serve as the receptionist in accordance with appointment and patient record policies.
• Schedule appointments and accurately answer and route telephone calls.
• Maintain patient records in accordance with established medical records policies.
• Process patient payments and perform other clerical duties, including billing, filing, typing, and data entry.
• Absorb and assist patients with completing required forms and documentation.
• Provide interpretation services for patients after successfully completing the organization's interpreter certification process.

Ability To Relocate

Chestnut Hill, TN: Relocate before starting work (Required)

Work Location

In person

Requirements

• EDUCATION REQUIRED: High school graduate or vocational high school graduate or high school equivalency.
• LICENSURES REQUIRED: None

Qualifications

• ABILITY TO LEARN: Quickly learn office procedures, policies, and workflows.
• ABILITY TO FOLLOW: Follow written and verbal instructions.
• ABILITY TO PERFORM: Perform basic mathematical calculations and maintain accurate financial records.
• EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS: With patients, coworkers, and management.
• STRONG PROFESSIONAL CUSTOMER SERVICE SKILLS.
• FLUENCY IN SPANISH AND ENGLISH: Required.
• BASIC COMPUTER PROFICIENCY: And the ability to learn new software applications.
• STRONG INTERPERSONAL SKILLS: And the ability to work effectively both independently and as part of a team.
• ABILITY TO MULTITASK, PRIORITIZE WORK, AND MAINTAIN ACCURACY: In a fast-paced environment.

Benefits

• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

8 hour shift
Day shift
Monday to Friday

Pay

Starting at $16.00 per hour, with an increase to $16.50 per hour upon certification to interpret.