Bilingual Leasing Manager
About the Company
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our undeniable passion has driven organic growth from a small property management firm to one of the most trusted allies in real estate. The company's growing portfolio includes multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions across the country.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that drive innovation and results. We believe "Together We Lead, Together We Succeed," empowering each other to collaborate, evolve, and continually improve. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living offers a dynamic workplace culture with opportunities for growth. The company is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Responsibilities
- Strategic Leasing Management
- Regular/daily onsite attendance.
- Ensure effective leasing techniques, follow-up procedures, lease signing/documentation, and accurate reporting systems.
- Audit lease files for adherence to policies and procedures.
- Address resident complaints, concerns, and requests to ensure satisfaction.
- Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters).
- Show, lease, and move in prospective residents.
- Marketing Management
- Assist in developing the annual marketing plan and budget.
- Implement marketing efforts, campaigns, and outreach to generate traffic.
- Monitor leasing/renewal progress and focus on areas needing additional support.
- Supervise planning, preparation, and implementation of leasing and renewal events.
- Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey reports.
- Utilize sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
- Personnel Management
- Assist the Community Manager in screening, hiring, training, coaching, and developing on-site staff using consistent techniques and company directives.
- Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks.
- Promote harmony and quality job performance through support and effective leadership.
- Ensure staff compliance with company policies and procedures.
- Administrative Management
- Manage excellent customer service and monitor service request turnaround and maintenance responsiveness.
- Maintain property appearance and ensure timely completion of repairs through regular inspections.
- Assist with supervision of all business functions related to operations.
- Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids from vendors, suppliers, contractors).
Requirements
- High School Diploma or equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry.
- Ability to understand and perform all on-site software functions; basic computer skills required.
- Basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
- Regularly required to remain stationary (standing or sitting for prolonged periods), communicate with others, and perform repetitive motions (wrists, hands, fingers).
- Frequently required to ascend/descend ladders, stairs, scaffolding, ramps, or step stools; move between worksites; operate motor vehicles or golf carts; assess work accuracy; traverse flat and non-flat terrain.
- Occasionally required to move into different positions in tight or confined spaces, work overhead, reach, adjust or move objects up to 25 lbs, operate machinery or power tools, inspect objects, work overtime, weekends, or night hours (emergencies).
- May be exposed to extremely low or high temperatures, outdoor elements (precipitation, wind), hazardous chemicals, or small/enclosed spaces.
Pay
Salary range: $26 per hour to $28 per hour.
Benefits
- Comprehensive total rewards package, including medical, dental, vision, life, accidental, and disability insurance.
- 401K with employer matching.
- Commission and performance bonuses (when applicable).
- Paid sick days and company holidays for full-time employees.
Compensation decisions consider skill set, background, training, and certifications. The offer is based on the candidate’s relevant experience for the role.