Bilingual Janitorial Night Manager (2nd Shift)

Job Summary

This is a full time hourly position, also considering part time candidates. The role requires the ability to travel within a territory, specifically the Service Area of Greater Charlotte. Pay rate depends on experience and capabilities, ranging from $20/hr to $25/hr. Hours are typically from 4pm to 1am, primarily second shift.

Essential Functions

• Develop and maintain productive, working relationships with Independent Contractors (IC)
• Communicate client priorities and collaborate on solving problems
• Review scope of work and ensure quality assurance per account
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement

Requirements

• High school diploma or equivalent experience in commercial janitorial services industry
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
• 3-5 years of Janitorial / Building Maintenance Experience
• Strong planning, organization skills, and attention to detail
• Bilingual is a plus!
• Reliable transportation
• Willingness to get jump in to clean when needed
• CRM experience preferred

Physical Demands

Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position.