Janitorial Compliance Night Manager (2nd Shift)

Job Summary

This is a full-time hourly position requiring the ability to travel within a territory. Service areas include Philadelphia, Main Line, Delaware County, and Chester County.

Pay and Hours

Pay rate depends on experience and capabilities ($22.50/hr - $25/hr). Hours are typically from 4pm to 12am, varying throughout the week. Primarily 2nd shift.

Essential Functions

• Develop and maintain productive, working relationships with Independent Contractors (IC)
• Communicate client priorities and collaborate on solving problems
• Review scope of work and ensure quality assurance per account
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
• Communicate with Facility Services Manager daily for any issues that need immediate attention

Requirements

• High school diploma or equivalent experience in commercial janitorial services industry
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
• 3-5 years of Janitorial / Building Maintenance Experience
• Strong planning, organization skills, and attention to detail
• Bilingual is a plus!
• Reliable transportation
• Willingness to get jump in to clean when needed
• CRM experience preferred

Physical Demands

Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position.