Bilingual Human Resources Coordinator

About the role

The Human Resources Coordinator supports employees across various departments at Gertens Family of Businesses, a vertically integrated greenhouse and retail operation. Key responsibilities include recruitment, onboarding, compliance, and HR administration.

Responsibilities

• Coordinate and execute high-volume onboarding for seasonal employees during peak hiring periods.
• Prepare onboarding materials, complete employment documentation, and ensure timely HR system entry.
• Maintain DOT compliance documentation, including driver qualification files, medical certificates, licensing records, and other regulatory requirements.
• Support HR audits and maintain complete, accurate, and compliant employee records.
• Maintain employee personnel files and electronic HR records with exceptional accuracy and confidentiality.
• Process employment status changes, onboarding documentation, and other HR transactions.
• Aid in benefits administration, leave management, policy acknowledgments, and other HR programs.
• Create and maintain advanced Microsoft Excel spreadsheets, dashboards, reports, and tracking tools using formulas, pivot tables, lookups, data analysis, and reporting features.
• Identify opportunities to automate repetitive administrative tasks and improve data integrity.
• Support HR metrics, workforce reporting, and analytics initiatives.
• Serve as a professional, approachable resource for employees, managers, and candidates.
• Communicate HR policies, procedures, and processes clearly, confidently, and professionally.
• Prepare polished written communications, reports, and employee-facing materials.
• Deliver exceptional customer service while fostering a positive, employee-centered experience.

Requirements

• Associate's degree in Human Resources, Business Administration, or a related field required; Bachelor's degree preferred.
• Three or more years of progressive HR administrative or HR operations experience.
• Experience supporting high-volume onboarding and employment compliance activities.
• Advanced proficiency in Microsoft Excel, including pivot tables, complex formulas, lookups, reporting, and spreadsheet automation.
• Experience utilizing AI tools, workflow automation, or HR technology to improve business processes.
• Strong knowledge of HR documentation, recordkeeping practices, and employment compliance requirements.
• Experience coordinating background checks, drug testing, and other pre-employment screening processes.
• Ability to maintain strict confidentiality while exercising sound judgment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time management skills with the ability to balance multiple priorities.
• Demonstrated success working in a fast-paced, high-volume environment.
• Strong attention to detail and commitment to accuracy.
• High level of discretion and ability to handle confidential information.
• Proactive problem-solving skills with a continuous improvement mindset.
• Positive, collaborative, servant-leadership approach focused on supporting employees, managers, and the organization.
• Ability to work independently while building strong working relationships across departments.
• Strong technical aptitude and enthusiasm for leveraging technology to improve HR processes.

Skills & Abilities

• Exceptional written and verbal communication skills.
• Ability to communicate HR-related topics clearly, professionally, and confidently.
• Strong attention to detail and commitment to accuracy.
• Proactive problem-solving skills with a continuous improvement mindset.
• Positive, collaborative, servant-leadership approach focused on supporting employees, managers, and the organization.
• Ability to work independently while building strong working relationships across departments.
• Strong technical aptitude and enthusiasm for leveraging technology to improve HR processes.

Benefits

• Tuition Assistance
• Scholarship Opportunities
• Employee Discounts
• Health and Welfare Insurances
• 401(k) savings with company match
• Employee Referral Bonus
• Internship Program