Bilingual Healthcare Insurance Agent - Remote

Responsibilities

• Aid customers in comprehending coverage options and choosing appropriate health plans.
• Offer comprehensive customer service and sales support via both inbound and outbound calls.
• Respond to customer inquiries with empathy and active listening, providing optimal solutions.
• Identify additional customer needs and promote product upgrades.
• Complete sales and renewal tasks, aiming to meet sales conversion targets.

Qualifications & Skills

• Current health insurance license in your state.
• Minimum six months of sales experience.
• Strong customer service, empathy, and listening skills.
• High-speed internet with speeds of at least 25 Mbps download and 10 Mbps upload.
• High school diploma or equivalent educational background.
• Proficiency in using computers and remote work tools.
• Integrity that adheres to HIPAA privacy guidelines.

Key Duties & Benefits

• Engage in instructor-led online training and receive ongoing coaching.
• Work in a supportive, inclusive environment with opportunities for professional development.
• Earn competitive hourly pay with performance-based bonuses.
• Benefit from employer-funded licensing fees and continuing education.
• Potential benefits may include paid time off, health and wellness incentives, and tuition reimbursement.
• Join a global, diverse team dedicated to delivering human-centered customer experiences.