Bilingual Health Insurance Navigator

At MVP Health Care, we're on a mission to create a healthier future for everyone. We're a not-for-profit organization that has been serving our communities for over 40 years, offering high-quality health plans and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care.

About the role

We're seeking a dynamic individual to join our team and help us grow our membership. This role involves spearheading our membership growth initiatives, conducting outreach activities, and fostering relationships with community-based organizations and medical providers.

Responsibilities

• Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP).
• Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt.
• Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint.
• Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory.
• Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer.

Qualifications

• Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company.
• The ability to speak more than one language (for example, English and Spanish).
• An Associate's degree or equivalent combination of education and related experience.
• The availability to work full-time, hybrid, including local travel weekdays, nights and weekends for events.
• A valid driver's license.
• Curiosity to foster innovation and pave the way for growth.
• Humility to play as a team.
• A deep commitment to being the difference for our customers in every interaction.

Where You'll Be

This opportunity includes remote work with local travel in Dutchess or Orange Counties. The base pay range for this role is $51,395.00 - $68,354.75, and specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

MVP adheres to pay transparency nondiscrimination principles. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.