Bilingual Health Care Enroller

About the role

Join a dynamic, community-focused team where you will play a key role in expanding access to health care coverage. In this field-based role, you will engage directly with individuals and communities to educate, connect, and enroll members in a variety of health plans.

Responsibilities

• Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP).
• Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt.
• Collaborate with our Field Marketing and Community Engagement Representatives to drive growth and visibility in assigned territories.
• Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory.
• Generate, track, and convert qualified leads and referrals into MVP customers.
• Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact.
• Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint.
• Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer.

Requirements

• Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company.
• The ability to speak more than one language preferred (for example, English and Bengali, Hindi, Portuguese, Arabic, and/or Spanish).
• An Associate degree or equivalent combination of education and related experience.
• The availability to work full-time, remote with local travel (some evening and weekend hours required).
• A valid driver's license.
• Curiosity to foster innovation and pave the way for growth.
• Humility to play as a team.
• A commitment to being the difference for our customers in every interaction.

Qualifications

• You'll Bring:
• Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company.
• The ability to speak more than one language preferred (for example, English and Bengali, Hindi, Portuguese, Arabic, and/or Spanish).
• An Associate degree or equivalent combination of education and related experience.
• The availability to work full-time, remote with local travel (some evening and weekend hours required).
• A valid driver's license.
• Curiosity to foster innovation and pave the way for growth.
• Humility to play as a team.
• A commitment to being the difference for our customers in every interaction.

Skills

• Customer Service
• Sales
• Outreach
• Community Engagement
• Healthcare Knowledge

Benefits

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

Pay

$61,674.00-$82,025.70

Schedule

Remote with local travel