Bilingual Front Desk Receptionist (Joliet)

The Role

Dental Dreams LLC in Joliet, IL is now hiring Front Desk Receptionists to join their talented and dedicated team. This position will focus on scheduling appointments, assisting with operational goals, and providing excellent service to patients.

About the role

This position requires a bilingual individual (Spanish), strong customer service skills, and a passion for helping others. Dental Dreams LLC is a dynamic, growing company with offices across multiple states, committed to delivering high-quality dental services in underserved communities.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Cole collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

Benefits

Competitive compensation package includes: Medical & Vision Insurance, FREE dental treatment at our locations, PTO, 401K, Life Insurance, Pet Insurance and more.

Skills

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

Benefits

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.