Bilingual Benefits Eligibility Coordinator

Location: Miami, FL 33175 | Long-term contract-to-hire assignment via MOHR Enterprises, LLC.

About the Role

Our client, a nonprofit human services organization serving older adults in South Florida, is seeking a Bilingual Benefits Eligibility Coordinator to support intake, screening, and triage functions, with a focus on Medicaid eligibility determination for long-term care populations.

Responsibilities

• Refer individuals to state benefits staff for Medicaid applications and coordinate on eligibility matters
• Assist in obtaining required physician referral forms for Medicaid Waiver-probable individuals and coordinate with clinical review staff on functional eligibility
• Collect, review, and maintain accurate Medicaid eligibility tracking data
• Track Medicaid applications through the full eligibility process
• Input and manage tracking information in internal case management and enrollment systems
• Contact individuals on program waitlists to update information and screen for Medicaid eligibility
• Participate in interagency meetings to support the eligibility process
• Advocate for consumers by resolving eligibility issues in coordination with state and partner agencies
• Develop and distribute outreach materials on Medicaid programs and access
• Build relationships with hospital discharge planners, nursing home social workers, and other referral sources
• Train partner access points on available Medicaid resources
• Support the organization's disaster/emergency response efforts as assigned

Requirements

• Bachelor's degree
• 2+ years of experience as a caseworker, case manager, or intake specialist with long-term care populations
• Bilingual English/Spanish required
• Strong communication, attention to detail, and organizational skills
• Crisis intervention/de-escalation skills
• Comfortable working with older adults over the phone and in person
• Proficient in Microsoft Word and Excel

Pay

$18.00/hr