Bilingual Benefits Specialist

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, here are a few reasons why: a fun, stable work environment with no layoffs in our history, a safe place to work and shop, development opportunities leading to the career of your dreams, and a culture that encourages volunteering and serving our communities.

About the role

Help build the Cedar Park team from the ground up. This role will be primarily on-site during the initial store opening, with the opportunity to transition to a hybrid schedule once the location is established.

As NFM’s Bilingual Benefits Specialist, you will be focused on administering benefits and providing support to other HR areas as well as NFM staff. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love.

Responsibilities

• Administer: Assist with open enrollment and answer benefit-related questions, including but not limited to COBRA, 30-hour, HSA/FSA, Medical, Dental, and Vision.
• Review: Process qualified medical child support orders (QMSCO), maintain medical files, including scanning.
• Assist staff with online enrollment, life events, and supporting documentation; approve life events and new hire enrollments in the HRIS system; assist with payroll auditing as needed.
• Support: Answer FMLA questions from staff. Communicate FMLA and Military Leave laws, instructions for requesting a leave of absence, returning to work, paying for benefits, and using paid time off.
• Communicate: Assist managers in understanding staff leave of absence reports they receive from the vendor and how to use the vendor website.
• Partner: Work with HR Generalists when staff members are unable to return to work or wish to terminate employment. Conduct Benefits Q&A sessions either virtually or in person.
• Oversee: Ensure compliance with all applicable laws and regulations.

Requirements

• Bilingual in Spanish and English.
• High School Diploma or G.E.D preferred.
• 2 years of office/clerical experience.
• Benefits experience is preferred.
• Organization skills, including the ability to prioritize.
• Ability to pay attention to detail.
• Excellent customer service skills.
• Knowledge of MS Office applications.
• Experience with an HRIS.

Pre-employment screening includes, but isn’t limited to, a criminal background check.

Pay

Pay Range: $22.10–$27.40 hourly. Spanish–English bilingual candidates may qualify for a bilingual pay differential and a $1,000 hiring bonus after six months of continuous employment.

Benefits

As a full-time member of our NFM Family, you will enjoy:

• Same-day pay: access to your earned pay on-demand, when you need it the most.
• Competitive pay: generous annual increases up to 7%.
• Inclusive culture: because everyone who works or shops at NFM should feel right at home.
• Health, dental, vision, life insurance, short- and long-term disability.
• Paid holidays (upon hire) and paid time off (after 90 days).
• Staff discount on merchandise (collectively, NFM staff have saved almost $2 million on purchases in the last 12 months).
• Virtual and in-person career development opportunities at all levels.
• Paid community volunteer opportunities.
• Tuition reimbursement.
• Retirement: you’ll start saving for your retirement immediately in NFM’s 401(k) and are eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option.