Benefits Specialist

About the role

MCA is seeking an experienced Benefits Specialist responsible for the administration and day-to-day management of employee benefits programs, including health and welfare plans, retirement plans, leave programs, wellness initiatives, and benefit compliance activities. This role serves as a key resource for employees and leaders, ensuring accurate plan administration, exceptional customer service, and compliance with all applicable regulations.

Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, health savings accounts (HSAs), flexible spending accounts (FSAs), leave programs, and voluntary benefits.
• Manage enrollments, life event changes, terminations, beneficiary updates, and other benefit transactions while ensuring data accuracy across HRIS, payroll, and vendor systems.
• Serve as a primary point of contact for employee benefit inquiries, guiding plan provisions, eligibility, claims issues, retirement plans, and leave programs.
• Coordinate with benefit vendors, third-party administrators, and internal stakeholders to resolve complex issues and ensure efficient plan administration.
• Support administration of retirement plans, including participant communications, compliance activities, audits, and vendor coordination.
• Administer and monitor leave of absence programs, ensuring compliance with federal, state, and company policies, including FMLA, ADA, and related regulations.
• Assist with annual enrollment activities, employee communications, benefits education, and new hire orientation.
• Reconcile vendor invoices, review benefits data, prepare reports, and conduct analyses to identify trends, improve processes, and support decision-making.
• Participate in benefits projects, system enhancements, vendor implementations, and process improvement initiatives.
• Maintain benefits records and ensure compliance with applicable laws and regulations, including ACA, ERISA, COBRA, HIPAA, and other governing requirements.
• Maintain accurate and confidential employee benefits data and records across applicable systems.
• Serve as a resource for employees, leaders, and team members on benefit programs, guiding benefit processes and procedures as needed.

Requirements

• 2+ years of progressive experience in employee benefits administration.
• Working knowledge of employee benefit programs, retirement plans, and leave administration.
• Experience working with HRIS systems, payroll systems, and third-party administrators.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong analytical, organizational, and problem-solving skills.
• Strong attention to detail and ability to maintain accurate and confidential employee information.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Physical Requirements

• Prolonged periods of sitting and computer use.
• Ability to communicate effectively in person, via telephone, and electronically.
• Frequent standing, walking, sitting, use of hands to handle objects/tools, reaching with hands and arms, climbing stairs, talking, hearing, and lifting (overhead, waist level, or from the floor).
• Frequent near vision use for reading and computer tasks.
• Occasional moving of equipment weighing up to 15 pounds.
• Frequent positioning to maintain computers or other equipment.
• Occasional travel may be required for meetings, training, or benefits events.

About the Company

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government.

In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. We believe in the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. Our "Service First DNA" culture is integral to who we are and extends beyond our customers to our employees, partners, shareholders, and communities.