Bilingual Eligibility Specialist

Key Responsibilities

• Guide families through intake, application, eligibility, certification, and recertification processes for subsidized early education and childcare programs.
• Review, verify, and audit documentation, including income records, employment or school schedules, emergency referrals, and other eligibility materials.
• Maintain accurate and confidential digital and physical case files in compliance with program, state, and federal requirements.
• Explain eligibility rules, documentation requirements, timelines, and program guidelines to families in a clear, professional, and empathetic manner.
• Partner with internal team members to ensure timely case processing, accurate records, and a positive family experience.
• Serve as a trusted resource for families while maintaining compliance, confidentiality, and high standards of client service.

Qualifications

• 3+ years of administrative/customer service experience
• Bilingual Spanish (Intermediate)
• Good attention to detail

Compensation and Benefits

• Compensation: $20.00 to $21.00 per hour
• Position Type: Full-time
• Job Type: Contract/Temporary
• Schedule: Monday through Friday, 8:00 am to 4:30 pm
• Duration: 2 to 4 months
• Location: San Fernando, CA

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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