Eligibility Benefits Specialist Supervisor (Bilingual & Non-Bilingual)

About the role

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.

Responsibilities

• Plan, organize, direct, and supervise the work of staff engaged in either:
  • Determining the need for public assistance benefits, managing an eligibility caseload and authorizing program benefits in accordance with established policies and procedures, or
  • Performing other eligibility focused duties including overpayment/recovery, foster care or older/disabled client eligibility functions.

Requirements

• Experience: Broad and diverse experience in multiple public assistance benefits including: Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II (Eligibility Worker II) or Employment Resources Specialist II (Employment and Training Worker II) in a California County Department of Social Services, plus one year of lead or supervisory experience in any field; One year of experience performing duties equivalent to an Eligibility Benefits Specialist III (Eligibility Worker III) or Employment Resources Specialist III (Employment and Training Worker III) in a California County Department of Social Services. If the III level experience does not include one year of lead or supervisory experience, one year of lead or supervisory experience in any field in other work experience is required.
• Education: An Associate’s degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field. A Bachelor’s degree from an accredited college or university in the above fields of study or a related field is preferred. A Bachelor’s degree in the above fields of study or a related field may be substituted for one year of the required experience except for the lead or supervisory experience.

Qualifications

• Special Requirements: Possession of a valid California Class C Driver's License may be required at the time of appointment. Loss of the Class C Driver's License is a cause for discipline. Individuals who do not meet this requirement due to physical disability will be considered for accommodation on a case-by-case basis.
• Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team.
• Travel: Independent travel may be required.
• Child Abuse Reporting: Selectees for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting.

Skills

Not specified.

Benefits

• To be determined based on the successful completion of the selection process.

Pay

$82,443.22 - $100,210.25 Annually

Schedule

Continuous