Bilingual Admissions Counselor

About the role

Founded in 1887, Alverno College is a four-year, Catholic liberal arts college for undergraduate women sponsored by the School Sisters of St. Francis. The college also offers a robust array of graduate and degree completion programs for women and men. Student learning and personal and professional development are the central focus of everyone in the Alverno College community. As Wisconsin’s first designated Hispanic-Serving Institution, Alverno enrolls a highly diverse student body of virtually every demographic and experience. It is an institution that has revered tradition and encouraged innovation for more than 130 years. Alverno College is nationally recognized for its innovative, ability-based curriculum that emphasizes active learning, continuous feedback, and student development.

Responsibilities

• Manage prospective student pool to meet enrollment goals in Alverno’s undergraduate programs
• Proactively develop and maintain relationships with prospective undergraduate students throughout the recruiting lifecycle (Inquiry, Admit, Accepted Student, and newly Enrolled Student)
• Counsel prospective students on Alverno undergraduate degrees and areas of study
• Facilitate the admissions and registration process through clear, consistent, and timely communication to prospective students (appointments, phone calls, emails, texts, and letters)
• Schedule and conduct individual appointments with prospective students and their families
• Process application, scholarship, and registration materials accurately and promptly
• Maintain accurate and current student data in department preferred databases (Recruiter, Colleague, Excel), including notes on student communication topics, history of contacts, and scholarship eligibility
• Provide guidance and explanation to students and families regarding the financial aid process and package
• Develop and maintain relationships within key market segments for Alverno’s undergraduate programs through outreach efforts and support of Alverno’s marketing efforts
• Schedule and conduct information sessions (on and off-site) as appropriate
• Participate in external fairs and conferences as appropriate
• Provide outreach to the community, including high schools, community and technical colleges, businesses, and community-based organizations to develop new inquiries
• Work collaboratively with Admissions and Marketing leadership to develop relevant marketing strategies and materials for Alverno’s undergraduate programs
• Work collaboratively with the Admissions team to support enrollment
• Develop and apply knowledge of college-wide Admissions and recruitment programs and practices
• Provide staffing for Alverno coordinated recruitment events, information sessions, open houses, conferences, trainings, etc.
• Work collaboratively across internal college departments to facilitate the admissions process
• Serve as a representative of the Admissions department throughout the College
• Stay current on happenings that affect enrollment through meetings, email, minutes, and social networking sites
• Provide input to faculty and staff on matters that affect the enrollment and admissions process (e.g., scheduling, timelines, orientation and communication)
• Coordinate conversations between prospective students and faculty, staff, or alums when appropriate
• Serve on campus committees
• Participate in department meetings, committees, and official college functions when appropriate
• Demonstrate a commitment to SOARING values
• Be respectful of the College’s vision of a balanced and healthy lifestyle strategy, which includes the Seven Dimensions of Wellness: Career, Emotional, Environmental, Intellectual, Physical, Social, and Spiritual
• Comply with safety procedures and maintain clean and orderly work areas
• Perform other tasks as necessary to support the mission of the College

Requirements

• Bachelor’s degree required
• Bilingual in Spanish/English
• Willingness and ability for extended independent travel seasonally (Fall and Spring) for 3–6 weeks; most travel requires driving long distances, including outside Wisconsin
• Required work on evenings (average of 2 evenings per week) and some weekends (average of once per month)
• Minimum of two (2) years of professional work experience in higher education preferred
• Prior recruiting experience, successful sales, marketing, or relationship-building experience highly preferred
• Motivated by the opportunity to change the lives of young women from all backgrounds positively
• Willingness to suggest and apply creative thinking and new approaches to create and maintain excellent prospective student engagement
• Demonstrated effectiveness in achieving short- and long-term objectives and goals
• Eagerness to work in a fast-paced, results-driven department committed to adopting enrollment best practices
• Excellent written and oral communication skills, including the ability to articulate the value of an outcome-based education
• Ability to communicate and respond to both internal and external customers professionally and promptly; ability to read, interpret, write, and complete documents such as reports and general correspondence
• Attention to detail, strong organizational skills, and the ability to multitask, prioritize, and work with frequent interruptions
• Ability to professionally respond to variations in schedules and plans
• Proficiency in Microsoft Word and Excel; working knowledge of database systems (Colleague preferred); familiarity with a sales (CRM) or student database preferred
• Demonstrated ability to work both independently and collaboratively as a member of a team
• Demonstrated ability to work with diverse populations of students, parents, and community members
• Valid driver’s license with a driving record that meets the qualifications of an Alverno driver

Schedule

This position requires evening work (average of two evenings per week), weekend work (average of once per month), and extended seasonal travel in the fall and spring (3–6 weeks total) involving long-distance driving, including out of state.