Bilingual Admissions and Enrollment Navigator

About the role

The Admissions, Recruitment and Outreach (ARO) department serves as the first point of contact for potential students expressing an interest in the Community College of Denver. ARO is the primary resource for new, readmit, and transfer in student enrollment. The department coordinates recruitment and student outreach efforts in community settings and secondary education.

Responsibilities

• Provide a sense of belonging and connectedness to CCD, assist in college navigation in admissions and registration counseling.
• Aid in and participate in campus tours.
• Maintain accurate record-keeping and data that will guide goal attainment, such as tracking recruitment activities, contacts, and outcomes using CRM system.
• Work in individual or group settings, using various means of technology.
• Work with concurrent enrollment department to aid in the matriculation of high school seniors.
• Partner with other departments throughout the college, planning and participating in recruitment and registration events, and serving on key college committees/taskforces.
• Helps reduce barriers for adult learners, first-generation, low income and other student types to provide accurate guidance.
• Promote the college at various targeted locations and events and provide general college navigation, admissions, and registration counseling to prospective students.
• Conduct individual or group workshops and presentations as determined.
• Deliver engaging and culturally relevant presentations on college programs, admissions, financial aid, career pathways and more.
• Work closely with external partnerships to maintain and grow them.
• Act as a visible professional representing the college in the community, reflecting CCD’s mission and commitments.

Requirements

• Any equivalent combination of education, experience, knowledge, skills, and abilities.
• Education: Associate degree from an accredited institution.
• Experience: Two (2) years of professional experience in higher education in Admissions, Financial Aid, Enrollment, Advising, High School Programs or a similar position.
• Bilingual. Fluency in English and Spanish.

Qualifications

• Knowledge/Skills/Abilities: Knowledge of student information systems and software platforms, such as Banner, CRM Recruit, and Navigate. and Self-Service Banner student system. Strong computer skills with MS Outlook, Word, Excel, and relational databases desired.
• Licensure/Certification: Valid US driver’s license.

Skills

• Strong computer skills with MS Outlook, Word, Excel, and relational databases.

Benefits

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students. If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program. CCD is a Learning College where policies, programs and practices support learning as the major priority.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.