Beverage Manager

About the role

The Monarch Casino Resort Spa is seeking a passionate Beverage Manager to lead our fast-paced, high-volume beverage operations. This role requires a minimum of 3-5 years of previous Food and Beverage Management experience, with a strong understanding of financial reports and the ability to manage budgets.

Responsibilities

• Maintain accurate and proper comp and cash handling procedures
• Proficiently operate the Inventory system
• Interview, recommend for hire, coach, and discipline staff
• Lead team member shift meetings
• Monitor and manage shift activities, opening and closing duties
• Interact with guests to resolve any guest issues
• Work with other supervisors and line staff to facilitate a pleasurable dining experience for guests
• Fills in for line staff when required
• Demonstrate proactive leadership skills
• Communicate well with guests and team members in a team environment

Qualifications

• Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License
• Minimum 3-5 years of previous Food and/or Beverage Management experience required in FOH operations or a relevant degree in a hospitality program
• Problem Solving, Quality Control and Priority Assessment – Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the guests
• Conflict management-An Assistant Manager must recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure. Requires the often-unbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively
• Information Gathering- must identify and utilize internal and external sources to improve and maintain the company’s objectives
• Sales Techniques and Guest Influence-Must understand products and services, develop new prospects for opportunity, and understand guest needs clearly. Must also possess substantial experience and remain current in state-of-the-art sales methods. Must set and meet sales goals
• Understand measurements of liquid, weight, and temperatures
• Ability to work in high volume, ever changing and sometimes loud environment
• Basic to intermediate computer knowledge
• Excellent guest service and communication skills with the ability to deal with guests
• Able to stand for the duration of the shift
• Able to bend, stoop and continuously use hands
• Able to push and pull up to 25 lbs and occasionally up to 45 lbs
• Able to work all shifts, including weekends and holidays when needed

Benefits

• Education/Tuition Reimbursement up to $6,000 per calendar year
• Career Development and Advancement Opportunities
• Flexible Work Schedules
• Drawings totaling $100 in Weekly Cash Prizes
• Paid Trips to Atlantis Casino Resort and Spa
• Free Meal per Shift
• Free Parking
• Paid Time Off
• 6 Observed Holidays
• Health Benefit Insurance Package (medical, dental, vision, disability, and more)
• 401k Retirement Plan with Company Match

Pay

$75,000 - $80,000

Schedule

Full Time