Benefits Technology Specialist

Responsibilities

• Configure, renew, and maintain employee benefits enrollment portals within a benefits administration or HRIS platform.
• Support open enrollment activities, including system setup, testing, validation, and ongoing maintenance.
• Investigate and troubleshoot enrollment issues, system discrepancies, and user concerns while identifying effective solutions.
• Ensure accurate data entry and maintenance of internal systems and records related to employee benefits.
• Follow established workflows, procedures, and project timelines to meet critical deadlines.
• Provide administrative and project support to the Benefits Technology and Benefits Administration teams.
• Aid in quality assurance testing and verification of benefit plan configurations within the enrollment systems.
• Communicate professionally with internal stakeholders and client contacts regarding enrollment-related questions and system updates.
• Maintain strict confidentiality of employee, client, and company information at all times.
• Adhere to company policies, procedures, and compliance requirements related to benefits administration and data handling.

Essential Skills

• 2+ years of administrative experience.
• Experience working with administrative technologies and HRIS systems.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Strong attention to detail and accuracy in data entry and record maintenance.
• Experience with benefits administration or benefits-related processes.
• Background in HR, data entry, administrative support, or office administration.
• Ability to manage multiple deadlines in a fast-paced environment.
• Strong problem-solving skills to investigate and resolve system and enrollment issues.
• Professional communication skills for interacting with internal stakeholders and client contacts.
• Commitment to maintaining confidentiality and following established workflows and procedures.

Additional Skills & Qualifications

• Experience with benefits administration software platforms is preferred.
• Customer service experience in an office or HR environment.
• Ability to support quality assurance testing and validation of system configurations.
• Capability to provide project support to Benefits Technology and Benefits Administration teams.
• Interest in building a long-term career path with opportunities for rapid advancement.
• Motivation to contribute to a growing organization and participate in an Employee Stock Ownership Plan (ESOP).

Work Environment

This role follows a standard Monday through Friday schedule, typically between 8:00 or 9:00 AM and 5:00 or 6:00 PM. The position is based in an upstate office environment, where the specialist works on computers using HRIS platforms, benefits administration systems, and Microsoft Office tools. The setting is professional and fast-paced, with regular collaboration across HR, benefits, and administrative teams.

Job Type & Location

This is a Contract position based out of Latham, NY.

Pay And Benefits

The pay range for this position is $18.00 - $21.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.