Benefit Technology Specialist

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions.

The Opportunity

The Benefits Technology Specialist supports and exceeds client expectations with HUB's benefits technology solutions.

Duties & Responsibilities

• Configures and maintains HUB's Benefits Administration system based on client requirements.
• Tests system functionality to ensure accuracy and implements services according to project plans.
• Updates systems as requirements change and builds EDI files as needed.
• Trains clients and internal teams on system use and provides demonstrations.
• Presents the system to clients and prospects, and advises on new product offerings.
• Maintains client relationships, verifies technical information, and resolves issues.
• Stays informed on industry changes and makes recommendations to clients.
• Documents conversations and updates systems and agency management software.

Qualifications

• High School/GED required; Bachelor’s degree preferred.
• 2-4 years related experience or equivalent combination of education and experience.
• Life & Health license preferred.
• Knowledge of employee benefits products and services, ACA, COBRA, and HIPAA.
• Proficiency with Microsoft Office Suite, advanced Excel skills, and Project Management software.
• Strong problem-solving skills and ability to prioritize tasks.

Working Conditions and Physical Demands

• Primarily stationary position for the majority of the workday.
• Frequent communication with colleagues and clients.
• Occasional movement to access file cabinets and office machinery.

Why Choose HUB?

• Competitive and flexible benefits options.
• Continuous opportunities for growth and development.
• Entrepreneurial culture fostering decision-making for customers and organization.
• Comprehensive benefit and total compensation packages.

Department

Account Management & Service

Required Experience

• 2-5 years of relevant experience.

Required Travel

• No travel required.

Required Education

• High school or equivalent.

Benefits

• Health/dental/vision/life/disability insurance.
• Flexible spending accounts (FSA), Health Savings Accounts (HSA).
• Paid-time-off benefits.
• Eligible bonuses, equity, and commissions for some positions.