Benefits Specialist (NIGHTs)

Job Summary

The Benefits Specialist is the initial point of contact for all individuals seeking voluntary services during the Outpatient Service Center (OSC) hours of operation. The Benefits Specialist is responsible for answering phone calls routed through the facility and connecting callers to the appropriate staff or facility based on their needs. This position is responsible for obtaining insurance and co-pay information for services, maintaining contact with referral sources, and communicating co-payment information with the CBI Billing Department. The Benefits Specialist is also responsible for obtaining and documenting patient's referral and demographic information in the electronic health record (EHR).

Skills/Requirements

• High school diploma or GED required.
• Associate degree or higher preferred.
• 3 years of experience with insurance verification and/or front desk experience in a medical office setting preferred.
• Minimum of six months of recovery from substance use and/or mental health disorders preferred.
• Valid identification required.

About the Role

CBI is the premier non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. CBI is growing and expanding its services, and is committed to providing a supportive and professional work environment for its employees.

Benefits

• Medical
• Dental
• Vision
• Disability
• Life
• Supplemental plans - Hospital indemnity/ Critical Illness
• Pet Insurance
• Dependent Care Savings
• Health Care Savings
• 401K with employer match - 100% vested upon enrollment
• Generous PTO accrual
• Wellness programs
• Tuition Reimbursement and Scholarship Programs
• Incentives

Culture

CBI values its employees and offers a competitive compensation structure. Employees start with a 5-week PTO plan and enjoy a wide range of unique benefits. The company is dedicated to work-life balance and maintains a positive and supportive culture. CBI is committed to maintaining the dignity of human life and believes in the possibility of recovery for all patients.