Benefits Coordinator

Description

Do you love to help people? Are you searching for important work in Human Resources? Are you passionate about employee benefits? If so, we're looking for someone like you to join our team at APL!

About the role

We are seeking a Benefits Coordinator to help us with the day-to-day administration of employee and retiree benefit programs, including health and welfare plans and retirement-related benefits. This position serves as a primary point of contact for employees and retirees, providing guidance and support on benefit eligibility, enrollment, claims, and plan provisions.

Responsibilities

• Serve as the primary point of contact for new hire inquiries related to health and welfare benefits
• Provide customer service and benefits support to active employees and retirees via phone, email, and in person
• Process benefit enrollments, life event changes, and terminations in accordance with plan provisions and regulatory requirements
• Review and approve benefit changes resulting from qualified life events
• Maintain accurate employee benefit records and documentation
• Aid in employee benefit communications and educational materials
• Participate in benefit fairs, new hire orientations, employee meetings, and other informational sessions
• Partner with internal departments and benefit vendors to resolve eligibility, enrollment, and claims-related issues
• Support annual Open Enrollment activities
• Assist with audits, reporting, and other special projects
• Maintain employee benefit files, including filing, record retention, and document purging in accordance with established procedures

Qualifications

• Possess an Associate’s Degree and 2+ years of experience in benefits administration. In lieu of degree, 3+ years of benefits administration experience.
• Have proven experience providing exceptional customer service support in a collaborative/team environment.
• Demonstrate excellent verbal and written communication skills.
• Possess strong organization skills, ability to meet deadlines and attention to detail.
• Be proficient in Excel, Word and Outlook.
• Hold US Citizenship or permanent resident status, as required to access APL’s facilities and networks, subject to applicable laws.

Benefits

As a Benefits Coordinator, you will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities.

About Us

Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas.

What You’ll Get

• Generous benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development
• Comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development
• Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance

How to Apply

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accessibility@jhuapl.edu.