Benefits Coordinator

About the role

Western State Hospital, part of the Virginia Department of Behavioral Health and Developmental Services (DBHDS), is seeking a full-time Benefits Coordinator for the Social Work Department. The position evaluates patients' needs and eligibility for financial benefits, assists with benefits applications, and educates staff and patients regarding entitlement programs.

Responsibilities

• Review the status of incoming patients to determine eligibility for SSDI and SSI benefits
• Receive referrals for patients needing Social Security benefits
• Promptly notify SSA of patients whose benefits should be suspended due to specific legal codes
• Maintain information files and Social Work Money Sheets about entitlements for WSH patients
• Investigate questions from SSA staff, WSH social workers, DDS determiners, and Reimbursement Division representatives to obtain necessary information for assessments, reinstatements, applications, and appeals
• Provide education to staff, patients, families, and CSB staff regarding financial entitlements upon request, through PSR groups, and in Team meetings
• Complete 10 hours of continuing education yearly (CME’s or other formal training, workshops)

Qualifications

• A minimum of an Associate’s degree in a social services/human services field
• Professional work experience with adults with serious mental illness and/or other disabilities
• Experience in determining clients' eligibility for federal benefits and assisting with the processes necessary to access these financial services

Benefits

• Health, vision, and dental insurance
• Life insurance
• Paid time off
• Sick time
• Family/personal time
• Retirement with cash match

Additional Considerations

• A bachelor’s degree
• Experience with the use of Electronic Health Record
• Ability to use Microsoft Word, Excel, and other computer programs to determine eligibility
• Veteran and veteran spouse
• Bilingual

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Samantha Leep
Phone: 540-332-8306
Email: samantha.leep@dbhds.virginia.gov