Benefits Coordinator - (26-174)

About the role

Provides administration of employee and retiree benefits and wellness programs; provides operational support to the Risk Management Department.

Responsibilities

• Reconciles and authorizes monthly enrollment and billing reports to ensure correct payment to vendors.
• Informs new, current, and terminating employees of benefits, including life, health, and dental insurance, Flexible Spending Plans, Health Savings Accounts, and pre-tax deductions.
• Conducts new retiree benefits enrollment.
• Plans, develops, and coordinates implementation and monitoring of county wellness programs; participates as a member of the Wellness Committee.
• Directs implementation of wellness-related activities such as health screenings, Lunch and Learn classes, Bloodmobile, flu shots, and fitness classes.
• Provides plan administration, creates participant communications, and offers customer service regarding benefit plans; counsels employees and retirees on their coverage and options in accordance with established policies and practices.
• Enters biweekly benefit payroll deductions and past-due benefits garnishments.
• Administers COBRA notifications and ensures compliance for dental insurance; coordinates and tracks COBRA payments for medical premiums.
• Ensures benefit premiums are collected from employees on Workers' Compensation and/or leave without pay status; conducts in-house collection efforts of past-due premiums and coordinates with outside collection agencies as needed.
• Prepares and manages the Health Program Budget.
• Reviews monthly and year-end Risk Management Budget to ensure benefit funds are allocated to the correct accounts; requests journal entries from Finance for corrections.
• Coordinates open enrollment process and distribution of benefits enrollment materials; determines eligibility and ensures accuracy of benefit enrollments.
• Assists employees with benefits claims issues and plan changes; enrolls employees with carriers and processes Qualifying Life Events (QLEs) status changes.
• Responds to inquiries regarding plan provisions, benefits enrollment, status changes, and other questions.
• Processes and administers disability paperwork.
• Assists with annual budget preparation.
• Responsible for updates and changes to the department's website and intranet pages.
• Assists with the maintenance and integrity of the department's filing system, both electronic and paper.
• Performs other duties as assigned.

Requirements

• Associate's Degree supplemented by a minimum of three (3) years' experience in employee benefits, with emphasis on health, life, and dental claims and IRS Section 125 plans, or an equivalent combination of education, training, and experience.
• Experience with Microsoft Word and Excel is required.
• Experience with Microsoft Access is preferred.
• Minimum typing speed of 25 words per minute is preferred.
• Requires a valid driver license.